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We’re committed to providing a lending application process that gives you access to a broad selection of lending options – and helps make it simpler to apply for the funding you need.
You’ll find details of our lending process below. You’ll also find guidance on how to build your application. By following the five steps outlined you should have the tools necessary to create a strong lending application.
We offer a complete range of business finance options that can be tailored to meet your business needs. Before speaking to us it's a good idea to look at which of the different finance options are appropriate.
To help you prepare your application, our finance application checklist gives details of the questions you may be asked. These will include your borrowing requirements, information about your business, business plans and cashflow forecasts.
Making sure you have all this information will strengthen your application and reduce the likelihood of any delays. Our Business Guidance section can also offer valuable help and support.
Your business will be in a stronger position when applying for finance if you can demonstrate:
There are two ways that you can start the application process:
Once your application has been submitted one of our Relationship Managers will check to ensure that we have all the information that we need from you. They will assess the suitability and affordability of the finance option you've chosen and, if necessary, arrange a meeting to discuss your borrowing request. They'll also explain the next steps in your specific borrowing journey.
We’ll try to give you a decision as quickly as possible, however, it may take a little longer if we need more information from you.
During the review process we’ll:
Making a decision
We aim to meet every reasonable request for commercial finance (whether short-term or long-term) if your business is eligible. For more information on our commitment to supporting UK businesses, please see our Business Charter.
As soon as we’ve made a decision on your application we’ll let you know in writing. If your application has been successful we'll send you the appropriate paperwork and let you know when and how you will receive your finance.
If you disagree with a declined application:
If you feel that we have incorrectly declined your application for finance we have a clearly defined appeals process that provides details of how and when you’re able to appeal.
Existing customers0345 300 0268
New customers0345 606 0286
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We're committed to helping Scottish businesses grow and develop by giving them the support they need – our Business Charter will tell you more.
Find out more
A useful tool to help you find out which of our finance options may be right for your business.
Calculate monthly repayments with our easy to use tool.
By understanding Business credit scoring, small business owners can increase the likelihood of future applications being successful.
We've reduced the cost of borrowing for small and medium-sized businesses.
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
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Bank of Scotland plc Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 169628.
We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.
The Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on the Lloyds Banking Group can be found at lloydsbankinggroup.com.
This site is intended for UK residents unless otherwise stated.
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0345 606 0286
If you have a business account with us, and would like to talk to a member of our business management team, please call
0345 300 0268
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