• Our lending application process

    When you want it to be straightforward.

    We’re committed to providing a lending application process that gives you access to a broad selection of lending options – and helps make it simpler to apply for the funding you need.

    You’ll find details of our lending process below. You’ll also find guidance on how to build your application. By following the five steps outlined you should have the tools necessary to create a strong lending application.

  • Step One: Explore the finance options available for your business
  • Step Two: Complete our finance application checklist
  • Step Three: Making an application
  • Step Four: Reviewing your application
  • Step Five: Letting you know our decision

Step One: Explore the finance options available for your business

  • We offer a complete range of business finance options that can be tailored to meet your business needs. Before speaking to us it's a good idea to look at which of the different finance options are appropriate.

    • Our intuitive Finance Selector tool provides a complete list of the products that might meet your needs, based on your requirements.
    • Browsing the pages in the Loans and Finance section of our website will give you a comprehensive list of our products and features.

Step Two: Complete our finance application checklist

  • To help you prepare your application, our finance application checklist gives details of the questions you may be asked. These will include your borrowing requirements, information about your business, business plans and cashflow forecasts.

    Making sure you have all this information will strengthen your application and reduce the likelihood of any delays. Our Business Guidance section can also offer valuable help and support.

    Your business will be in a stronger position when applying for finance if you can demonstrate:

    • A good financial track record (if it's an existing business).
    • Sound management.
    • A business idea expressed in a well-researched, well-presented business plan.
    • Financial controls.
    • Personal commitment from your principal shareholders/partners.
    • Financial security.

Step Three: Making an application

  • There are two ways that you can start the application process:

    • If you already bank with us, contact your Relationship Manager.
    • If you’re new to Bank of Scotland call 0345 606 0286 to speak to an adviser. Alternatively, call the specific number provided for the finance option you require on the relevant section of our website.

Step Four: Reviewing your application

  • Once your application has been submitted one of our Relationship Managers will check to ensure that we have all the information that we need from you. They will assess the suitability and affordability of the finance option you've chosen and, if necessary, arrange a meeting to discuss your borrowing request. They'll also explain the next steps in your specific borrowing journey.

    We’ll try to give you a decision as quickly as possible, however, it may take a little longer if we need more information from you.

    During the review process we’ll:

    • Ensure we have all the information we need. In some instances we may need to request further documentation from you, so it's worthwhile providing as much information as possible up front to help us process your application efficiently.
    • Complete background checks on you and your business as appropriate, such as Companies House searches.
    • Assess the suitability and affordability of the finance option you have chosen, including explaining the cost of borrowing.
    • Explain other types of finance which may be suitable, so that you can consider which is most appropriate for your business.
    • Ask your permission to carry out a credit check on you and your business.

    Making a decision
    We aim to meet every reasonable request for commercial finance (whether short-term or long-term) if your business is eligible. For more information on our commitment to supporting UK businesses, please see our Business Charter.

Step Five: Letting you know our decision

  • As soon as we’ve made a decision on your application we’ll let you know in writing. If your application has been successful we'll send you the appropriate paperwork and let you know when and how you will receive your finance.

    If you disagree with a declined application:

    If you feel that we have incorrectly declined your application for finance we have a clearly defined appeals process that provides details of how and when you’re able to appeal.

  • Contact us

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    Existing customers
    0345 300 0268

    New customers
    0345 300 1319

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    We're committed to helping Scottish businesses grow and develop by giving them the support they need – our Business Charter will tell you more.

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