Find out more
You are on Business
You can amend a standing order or direct debit instantly by logging into Business Internet Banking.
Log in and set up
If you haven’t registered for Business Internet Banking, you can do so now by clicking here.
If you are not interested in registering for Business Internet Banking, you can use this form to amend your existing payments to companies or other people.
Once completed, print the form, collect the required signatures and post it to:
PO Box 548,
You can complete our online Mandate Variation request form to request various changes including who can operate your accounts.
Update your mailing address - Change the address where all correspondence relating to your account is sent.
Change your payment task instructions - Tell us how many signatories are needed for payment tasks such as cheque authorisation and in-branch payments as well as updating how many signatories are needed to authorise non-payment activities such as account changes.
Add or remove individuals and signatories - Add individuals to your bank mandate as either Full Power signatory(s), Limited Power signatory(s) or as non-signatory(s). You can also remove signatories and non-signatories from your bank mandate.
Choose the authorising powers of existing signatories - Amend the powers of existing signatories, including upgrading an individual to a Full Power signatory, downgrading a Full Power signatory to a Limited Power signatory or changing an individual to a non-signatory.
Amend existing users Online for Business access - Upgrade the access level and change their status to define what accounts they have access to. You can also de-register and remove users form Online for Business.
Please note: this form will be blocked on a mobile phone to ensure our customers can clearly read all the information. You can use a laptop, desktop or tablet with an up to date browser.
How to change your mandate level on your business account
If you’re unable to collect the two full power signatures required to
authorise your Mandate Variation request you will need to complete a
For Companies and Limited Liability Partnership’s complete the following
steps, using the relevant template below:
For unincorporated associations (E.g. Clubs, Charities and Societies)
please contact your named Relationship Manager.
Use this form to apply for a Business Debit Card. Once completed, print the form, collect the required signatures and post it to your named Relationship Manager.
Applications are subject to further eligibility checks. If these eligibility requirements are not met then you will be issued with a Keycard® Card in place of a Business Debit Card.
You can expect to receive your Business Debit Card within ten days of our receipt of your application.
To find out more about Business Debit Cards, click here.
Use this form to apply for a Business Keycard Card. To apply for a Business Keycard Card you’ll need to have a Business Current Account with us.
Once completed, print the form, collect the required signatures and post it to your named Relationship Manager.
You can expect to receive your Business Keycard Card within ten days of our receipt of your application
Use this form to request a change to your address, telephone number and email address for your Business Banking account(s). Business customers may also use this form to change their personal address, telephone number and email address as well.
Lloyds Banking Group,
2 Bankhead Crossway North,
Use this form to request the closure of your Business Banking account(s). The closing balance can be paid by cheque or credited to a new/existing bank account via internal account transfer, CHAPS, or International Money Transfer, Closing/transferring charges may apply, these are explained in the form.
This form cannot be used to transfer your account.
You can set up a standing order instantly by logging into Business Internet Banking.
If you are not interested in registering for Business Internet Banking, you can use this form to set up payments to companies or other people, or transfers between your Bank of Scotland accounts on a regular basis. If you are paying a bill please make sure you enter the reference and name as shown on your bill.
Existing customers0345 300 0268
New customers0345 606 0286
Lost or stolen cards
We're committed to helping Scottish businesses grow and develop by giving them the support they need – our Business Charter will tell you more.
Find out more
Read about how we've helped other businesses just like yours
Read case studies
Let us support you. Access our range of online business tools and resources.
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
Please note that any data sent via e-mail is not secure and could be read by others.
Bank of Scotland plc Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 169628.
We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.
The Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on the Lloyds Banking Group can be found at lloydsbankinggroup.com.
This site is intended for UK residents unless otherwise stated.
© Bank of Scotland plc 2015. All rights reserved
Find your way
Business Resource Centre
Banking with us
About Bank of Scotland
About this site
If you would like to find out more about our products and services please call us on
0345 606 0286
If you have a business account with us, and would like to talk to a member of our business management team, please call
0345 300 0268
Find us on Linkedin
Keep up to date with the latest from Bank of Scotland business.
Follow us on Twitter
Receive news and product updates.