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Find out how to use our fast and simple Telephone Banking self service, so that you take care of your day-to-day banking at a time and place that suits you.
More about Telephone Banking
Find a list of online forms and resources to help you add signatory access, remove or amend access for existing IB users, create or amend a standing order and more, all in one convenient place.
Please notify us if you notice any unusual activity from your account, or if your card is lost or stolen.
If you’re looking for essential business guidance you can access our comprehensive range of online business resources and tools – covering everything from business start-up fundamentals to guidance on operating internationally.
It’s all part of our support for you on your business journey.
Read our business guides
We understand our customers may face a range of different problems but most of these will impact on revenue and short-term cash flow requirements.
Bank of Scotland is committed to helping customers find a way forward if they are experiencing financial difficulty.
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Banking should always be as safe as possible. We use the latest online security measures to protect your money, your personal information and your privacy.
Visit our security centre
If you’ve lost someone in your business or who operated a business account, we’re here to help make the process of sorting out the finances as simple and straightforward as possible.
Should the worst happen you can rely on us to give you guidance and support when you need it most.
Help with bereavement
If you are an existing customer, please contact either your Relationship Manager, or our Business Management team on 0345 300 0268.
Lines are open Monday to Friday,
7:00am-8:00pm; Saturday, 9:00am-2:00pm.
If you're a new customer, please call us on 0345 606 0286.
Lines are open Monday to Friday 9:00am-5:00pm.
*We don’t charge you for Mobile Banking but your mobile operator may charge you for certain services such as downloading or using the app, so please check with them. Our new app requires iOS 8.0 or above, or Android 4.2 or above. Internet Banking registration required. Services may be affected by phone signal and functionality. Use of Mobile Banking is subject to our Business Internet Banking Terms and Conditions.
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Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
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Bank of Scotland plc Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 169628.
We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.
The Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on the Lloyds Banking Group can be found at lloydsbankinggroup.com.
This site is intended for UK residents unless otherwise stated.
© Bank of Scotland plc 2015. All rights reserved
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