Coronavirus: support and guidance for business customers

Help and support for those businesses impacted by COVID-19

ANY PROPERTY GIVEN AS SECURITY, WHICH MAY INCLUDE YOUR HOME, MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR OTHER DEBTS SECURED ON IT.

All lending is subject to a satisfactory credit assessment.

^***There may be short periods where the site will be closed for routine maintenance. Wherever possible we will give you advance notice of any periods of unavailability on the site.

Business Banking Resolution Service

A new dispute resolution service for UK businesses.

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Register your interest in using the new dispute resolution service for UK businesses.

A new, independent dispute resolution service is being established for eligible small and medium sized UK businesses that have unresolved complaints with participating banks.

The new organisation is called the BBRS and will be guided by its commitment “to do what is right, fair and reasonable at all times”.

Bank of Scotland is one of the participating banks which have committed to support the BBRS.

If you are interested in finding out more information or in registering your interest in using the new service, please visit the BBRS website.

Due to FSCS eligibility criteria not all business customers will be covered.