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Retail Non Mortgage

On the 31st December 2010, all of the assets and liabilities of Bank of Scotland (Ireland) Limited transferred to Bank of Scotland plc through a merger and Bank of Scotland (Ireland) Limited ceased to exist.

Payment Protection Insurance

In February 2013, the Central Bank of Ireland (CBI) instructed Bank of Scotland plc (the “Bank”) to undertake a review of certain Payment Protection Insurance (PPI) policies sold by Bank of Scotland Ireland (“BOSI”) during the period 1st July 2007 to 31st December 2010. The review was overseen by an independent third party and the CBI monitored progress.

The Bank has concluded its assessment of all PPI policies considered in scope and all affected customers have been contacted in relation to this. If you have received a letter from the Bank in relation to this, please contact Pepper Asset Servicing.

If you have been informed that your loan has been sold by BOS please see the contact details below


If your loan was sold on 2nd June 2012 to VHP Ireland Limited and you have a query please contact Bluestone Asset Management (Ireland) Limited on 1890 253 413


If your credit card was sold to Glas Special Situations Investments Limited in May 2013, you can contact them through their asset manager Bluestone Asset Management (Ireland) Limited at:
Bluestone Asset Management (Ireland) Limited, PO Box 12225, Dublin 2

Tel: 1890 253 413


If your loan was sold to Cabot Asset Purchases (Ireland) Limited in February 2016, you can contact them through their servicer Cabot Financial (Ireland) Limited at:
Cabot Financial (Ireland) Limited, PO BOX 11151, Tallaght, Dublin 24

Tel: +353 (0)1 464 9034

Bank of Scotland plc has appointed Pepper Asset Servicing to provide customer support and administration services to Bank of Scotland plc and to support Bank of Scotland plc in the management of its business in Ireland and Northern Ireland.

Telephone calls may be recorded to confirm instructions given and for quality control, training and regulatory purposes.

Bank of Scotland plc. Registered in Scotland No. SC327000. Registered office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority in the United Kingdom and is regulated by the Central Bank of Ireland for conduct of business rules. Financial Services Register no. 169628.