Help & Support

Contact the business online banking helpdesks

Find the right number for help with our business online services.

This page is for business customers

Find out how to get in touch if you’re a personal customer.

Contact us

Business Internet Banking

Call us on 0345 300 2924. If you’re outside the UK call +44 (0) 131 339 8620. Or you can call us using Relay UK if you have a hearing or speech impairment. There's more information on the Relay UK help pages.

Sign Video services are also available if you’re Deaf and use British Sign Language.

Lines are open Monday – Friday 7am – 8pm and Saturday, 9am – 2pm.  This is excluding bank holidays.

Commercial Banking Online

Call us on 0808 202 1390. If you’re outside the UK call +44 (0) 1264 839 415

Lines are open 8am to 6pm Monday to Friday.

Please have your Telephony PIN with you when you call so we can identity you.

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