Change who can access your accounts

If you’re a Full Access User, you can update your business address, registered and mailing addresses with Business Internet Banking and the app. All users can update their home address.

Business Internet Banking

From August 2026, we're refreshing Business Internet Banking with new branding, an updated design and improved navigation. Over the next few weeks, you may see either the current layout or the new experience.

The guidance below will help you with both versions.

Log in to Business Internet Banking

It's easy in the app

  1. Select the profile and settings icon in the top-right corner.
  2. In the 'Business Profile' tab, select 'Manage'.
  3. Under the 'People in your business and signing rules' tab, select 'Manage your people and controls' to get started.
More on the app

It's easy in the app

  1. Select the profile and settings icon in the top-right corner.
  2. In the 'Business Profile' tab, select 'Manage'.
  3. Under the 'People in your business and signing rules' tab, select 'Manage your people and controls' to get started.

Not registered for the app?

Not registered for the app?

Get started

Business Internet Banking

From August 2026, we're refreshing Business Internet Banking with new branding, an updated design and improved navigation. Over the next few weeks, you may see either the current layout or the new experience. The guidance below will help you with both versions.

Log in to Business Internet Banking

Business Internet Banking guidance

To change who can access your accounts using Business Internet Banking, you’ll need to log in. Log in to Business Internet Banking.

 

If you see the new look, use these steps

  1. Select ‘Manage your business' from the menu on the left-hand side of the screen then ‘Your business’ tab.
  2. Under 'People in your business and signing rules' click on 'Manage your people and controls’.
  3. Select required option.
 

If you don’t see the new look, use these steps

  1. Select ‘Admin’ then ‘Your business’ tab.
  2. In ‘Manage your people and controls’, select ‘Add Signatory’ or 'Manage' in the 'People in your business' section.
  3. Select required option.

Business Internet Banking guidance

To change who can access your accounts using Business Internet Banking, you’ll need to log in. Log in to Business Internet Banking

If you see the new look, use these steps

  1. Select ‘Manage your business' from the menu on the left-hand side of the screen then ‘Your business’ tab.
  2. Under 'People in your business and signing rules' click on 'Manage your people and controls’.
  3. Select required option.

If you don’t see the new look, use these steps

  1. Select ‘Admin’ then ‘Your business’ tab.
  2. In ‘Manage your people and controls’, select ‘Add Signatory’ or 'Manage' in the 'People in your business' section.
  3. Select required option.
     

What you can do online

What you can do online

Full Access Users can:

  • View all of your signatories
  • View Business Internet Banking users and their access levels
  • Add or remove a signatory
  • Add and remove users to Business Internet Banking
  • Change user access or signing rules
  • Change signing rules for cheques and in-branch payments.
List and pen illustration

What you can do online

Full Access Users can:

  • View all of your signatories
  • View Business Internet Banking users and their access levels
  • Add or remove a signatory
  • Add and remove users to Business Internet Banking
  • Change user access or signing rules
  • Change signing rules for cheques and in-branch payments.

Frequently asked questions