Protect your business from fraud and scams
We work hard to keep your business account safe. But do you and your colleagues know how to avoid scams and fraud? Our guidance gives you a better understanding on how to protect your business. Plus training videos that let you take part to test your knowledge.
Has your business been targeted by fraudsters?
Contact us right away to report a scam.
We can then guide you on what to do next.
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If your card, PIN or security information has been lost, stolen, misused or disclosed to a third person, then please let us know as soon as possible.
Reporting Fraud: If you suspect that any of your Bank of Scotland accounts have been accessed by a third party or that you’ve been the intended victim of a fraud involving your accounts please let us know, even if no loss arose.
Contact details Activity
Contact
Available
Contact number / address
Activity
Commercial Internet Banking fraudulent activity
Contact
Commercial IB Fraud Queries
Available
Suspected fraud or unauthorised payments can be reported 24 Hours a day.
Contact number / address
UK: 0800 169 1296
From abroad: +44 113 292 0702Activity
Business Internet Banking fraudulent activity
Contact
Business Internet Banking Team
Available
Suspected fraud or unauthorised payments can be reported 24 Hours a day.
Contact number / address
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Debit Card fraudulent activity
Contact
Business Account/ Debit Card Fraud Team
Available
24/7
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Credit Card fraudulent activity
Contact
Business Credit/ Charge Card Team
Available
open 8am - 8pm, seven days a week and out of hours fraud line
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Corporate Cards
Contact
Corporate Card Services
Available
24/7
Contact number / address
Activity
Fraudulent e-mails purporting to come from the bank
Contact
Email scams
Available
24/7
Contact number / address
Top tips to avoid common scams
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National Cyber Security Centre (NCSC)
The NCSC offer guidance and other services to help keep you safe online.
GCA build programs, partnerships, and tools to make the internet a better place.
Report a crime or get general advice from Action Fraud. They help banks and other companies combat fraud.
UK Government site that offers the knowledge and tools to help you stay ahead of scams..