Export Assist

Export Assist is available to all UK exporters – you don’t have to bank with us to use it.

You can use Export Assist to support Letter of Credit presentations issued, advised or handled through any bank. And, if your presentation is routed through Bank of Scotland, you’ll get the added benefit of reduced pricing.

No. Export Assist can help reduce the risk of discrepancies by identifying potential issues before you submit your documents, but it doesn’t guarantee that a presentation will be accepted or that payment will be made.

You're still responsible for ensuring your documents meet the requirements of your Letter of Credit and should review them carefully before submission.

Export Assist automatically reviews your export documents against:

• the requirements of your Letter of Credit and any amendments.
• relevant UCP 600 rules (Uniform Customs and Practice for Documentary Credits 600).
• relevant ISBP 821 guidance (International Standard Banking Practice for Examination of Documents under UCP 600)
• information across your documents to identify inconsistencies or conflicting data.

The platform doesn't currently check against Uniform Customs and Practice for Documentary Credits for Electronic Presentation 2.1 rules, so extra care may be needed if your Letter of Credit is subject to these requirements.

Export Assist operates on a pay per presentation basis, with no licence fees or long-term contracts.

A document check with Export Assist costs less than most discrepancy fees - and you could get some or all of that back if you go on to manage that transaction through us. Contact us for the latest pricing and eligibility details.

Register your interest by email and one of our trade specialists will be in touch to guide you through the onboarding process and help you get up and running.

Register your interest in Export Assist

Export Assist is designed to support exporters and trade professionals, not replace them.

By automating document checks and highlighting potential issues earlier in the process, Export Assist can help your team work more efficiently and with greater confidence. No matter how your business manages exports, it’s still important to apply professional judgement - especially for complex transactions and final presentation decisions.

Export Assist uses AI in a number of different ways.

Firstly, to extract and structure data from trade finance documents, utilising computer vision and large language models, which are fine-tuned with deep trade expertise providing highly accurate results. Secondly, to check contents of trade documents against LC terms in accordance with UCP 600 and ISBP 821 rules as well as explain discrepancies, targeted prompt engineering is employed alongside a rules-based approach. To solve the most difficult challenges, agentic AI is used.

To bring you Export Assist, we work with our partner Complidata and their solution TradeSpeed, which adheres to the highest standards of data security in line with General Data Protection Regulation (GDPR) and with System and Organisation Controls 2 (SOC-2) certification.

TradeSpeed is deployed on Google private cloud environments (GCP) and neither Complidata nor Google have access to your data.  All activity on the solution is recorded via an automated audit trail.

Yes. Multiple users from your business can have access Export Assist.

It’s designed to make it easier for teams to work together on export transactions, track progress and manage Letter of Credit presentations in one place.