About your account

Everything you need to know about moving your account to Bank of Scotland, security tips, information about compensation arrangements and how we will resolve complaints with you.

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Interest Rates and Charges

Interest Rates, Account Services and Charges and Online Service Charges. 

Read moreabout interest rates and online service charges

Terms and Conditions

You can find your terms and conditions by clicking on the links or using the search function below or by clicking on one of the product groups in the Terms and Conditions section – Cash Management, Deposits, International Trade, Online Services or Client Accounts.

Read moreabout terms and conditions

Core Banking Agreement - Terms and Conditions

To make your Terms and Conditions easier to use and understand we have rewritten them, reducing duplication and simplifying language wherever possible. The Core Banking Agreement (The Agreement) is the collective name for the documents that form your contractual agreement with us.

A - Z listing - Products and Services Terms and Conditions

A  B  C  D  E


A

Audit Requests

Provides information about Bank of Scotland Corporate Markets plc audit requests.

Audit Request Support Guide (PDF File, 57kB)

Letter of Authority (PDF File, 211kB)



Insolvency Account

This account is only available to Insolvency Practitioners


Pension Fund Account

Terms & Conditions for your Pension Fund Account



B

Bacstel-IP

The UK's low value direct and indirect payments service providing a 3 day processing cycle.


Bulk Cash Till Service

Bulk Cash Till Delivery service is a facility for customers who regularly undertake cash withdrawals. The service is operated in conjunction with accredited third party security carrier for cash transportation and provides a secure, efficient and cost effective method of withdrawing cash





Business Travel Solution Sterling

The Terms and Conditions, Conditions of Use and Pricing information apply to the Sterling Business Travel Solution. Business Travel Solution (BTS) is designed to make the payment, management and reconciliation of employee travel expenses more efficient when using a Travel Management Company.


Business Travel Solution Euro

The Terms and Conditions, Conditions of Use and Pricing information apply to the Euro Business Travel Solution. Business Travel Solution (BTS) is designed to make the payment, management and reconciliation of employee travel expenses more efficient when using a Travel Management Company and to eliminate the cost of foreign exchange fees when transacting in euros.

 


Business Travel Solution US Dollar

The Terms and Conditions, Conditions of Use and Pricing information apply to the US Dollar Business Travel Solution. Business Travel Solution (BTS) is designed to make the payment and management of employee travel expenses more efficient when using a Travel Management Company, reconcile travel spend and to eliminate the cost of foreign exchange fees when transacting in US Dollars.


C

Bulk Cash Till Service

Bulk Cash Till Delivery service is a facility for customers who regularly undertake cash withdrawals. The service is operated in conjunction with accredited third party security carrier for cash transportation and provides a secure, efficient and cost effective method of withdrawing cash



CB Markets Deposit Product Factsheets



Client Banking Introducer Agreement


Code Authenticator

Enables authentication of fax and email instructions.



Corporate MultiPay Sterling

The Terms and Conditions, Conditions of Use and Pricing information apply to Corporate MultiPay Sterling which colleagues can use to purchase travel and entertainment as well as business supplies.


Corporate MultiPay Euro

The Terms and Conditions, Conditions of Use and Pricing information apply to Corporate MultiPay Euro which colleagues can use to purchase travel and entertainment as well as business supplies. It is also designed to eliminate the cost of foreign exchange when transacting in euros.

 


Corporate MultiPay US Dollar

The Terms and Conditions, Conditions of Use and Pricing information apply to Corporate MultiPay US Dollar which colleagues can use to purchase travel and entertainment as well as business supplies. It is also designed to eliminate the cost of foreign exchange when transacting in US Dollars.


Corporate Online Conditions

Corporate Online banking offers a service solution to help you administer your business activities and make a wide range of payments more efficiently.


Credit Processing Cheques Scheme Incorporating Branch Service Delivery

Terms & Conditions for processing cheques



D



E

Secure Email Service

Enables payment instructions to be sent to us via email using this secure email service.


ePay Virtual Sterling

The Terms and Conditions, Conditions of Use and Pricing information apply to the Sterling ePay Virtual account which provides enhanced levels of control and reconciliation on your employees’ online and card-not-present business spend.


ePay Virtual Euro

The Terms and Conditions, Conditions of Use and Pricing information apply to the Euro ePay Virtual account which provides enhanced levels of control and reconciliation on your employees’ online and card-not-present business spend and is designed to eliminate the cost of foreign exchange fees when transacting in euros.


ePay Virtual US Dollar

The Terms and Conditions, Conditions of Use and Pricing information apply to the US Dollar ePay Virtual account which provides enhanced levels of control and reconciliation on your employees’ online and card-not-present business spend and is designed to eliminate the cost of foreign exchange fees when transacting in US Dollars.


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