About your account

Everything you need to know about moving your account to Bank of Scotland, security tips, information about compensation arrangements and how we will resolve complaints with you.

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Interest Rates and Charges

Interest Rates, Account Services and Charges and Online Service Charges. 

Read moreabout interest rates and online service charges

Terms and Conditions

You can find your terms and conditions by clicking on the links or using the search function below or by clicking on one of the product groups in the Terms and Conditions section – Cash Management, Deposits, International Trade, Online Services or Client Accounts.

Read moreabout terms and conditions

Core Banking Agreement - Terms and Conditions

To make your Terms and Conditions easier to use and understand we have rewritten them, reducing duplication and simplifying language wherever possible. The Core Banking Agreement (The Agreement) is the collective name for the documents that form your contractual agreement with us.

A - Z listing - Products and Services Terms and Conditions

A  B  C  D  E


A



Insolvency Account

This account is only available to Insolvency Practitioners


Pension Fund Account

Terms & Conditions for your Pension Fund Account



B

Bacstel-IP

The UK's low value direct and indirect payments service providing a 3 day processing cycle.


Bulk Cash Till Service

Bulk Cash Till Delivery service is a facility for customers who regularly undertake cash withdrawals. The service is operated in conjunction with accredited third party security carrier for cash transportation and provides a secure, efficient and cost effective method of withdrawing cash



Business Travel Solution Euro

These Terms and Conditions and /or Conditions of Use will change with effect from 13 January. You can view the new terms by clicking here and selecting the appropriate card.

 


Business Travel Solution Sterling

These Terms and Conditions and /or Conditions of Use will change with effect from 13 January. You can view the new terms by clicking here and selecting the appropriate card.


Business Travel Solution US Dollar Account

These Terms and Conditions and /or Conditions of Use will change with effect from 13 January. You can view the new terms by clicking here and selecting the appropriate card.


C

Bulk Cash Till Service

Bulk Cash Till Delivery service is a facility for customers who regularly undertake cash withdrawals. The service is operated in conjunction with accredited third party security carrier for cash transportation and provides a secure, efficient and cost effective method of withdrawing cash



Client Banking Introducer Agreement


Code Authenticator

Enables authentication of fax and email instructions.



Corporate MultiPay Sterling

Corporate MultiPay Sterling These Terms and Conditions and /or Conditions of Use will change with effect from 13 January. You can view the new terms by clicking here  and selecting the appropriate card.


Corporate MultiPay Euro

These Terms and Conditions and /or Conditions of Use will change with effect from 13 January. You can view the new terms by clicking here and selecting the appropriate card.

 


Corporate MultiPay US Dollar

These Terms and Conditions and /or Conditions of Use will change with effect from 13 January. You can view the new terms by clicking here and selecting the appropriate card.


Corporate Online Conditions

Corporate Online banking offers a service solution to help you administer your business activities and make a wide range of payments more efficiently.


Credit Processing Cheques Scheme Incorporating Branch Service Delivery

Terms & Conditions for processing cheques



D


E

Secure Email Service

Enables payment instructions to be sent to us via email using this secure email service.


ePay Virtual Sterling

These Terms and Conditions and /or Conditions of Use will change with effect from 13 January. You can view the new terms by clicking here and selecting the appropriate card.