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You can use the links below to access Online banking:

Contact us

Telephone Banking
0345 835 5641 (If you're calling from abroad or prefer not to use the 0345 number you can call +44 (0) 131 203 3138).

General Enquiries
0345 835 5641 (If you're calling from abroad or prefer not to use the 0345 number you can call +44 (0) 131 203 3138).

Monday to Friday, 7:00am - 8:00pm; Saturday, 9:00am – 2:00pm.

You can also Textphone 0345 600 9644, 9:00am – 5:30pm.

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.

If your Business Visa card is lost or stolen in the UK please call 0800 028 8335.

Lost or stolen while abroad:
Dial the operator and request a collect call to +44 0131 454 1605.

(If you are reporting the loss when you have returned to the UK, call 0800 895 082).