Register for Business Internet Banking
Business Internet Banking is our internet banking service that allows you stay in control of your business finances. It’s fast, easy and secure, whether you’re at home, in the office or on the move. Save time banking online today.
Follow these 3 simple steps
Frequently asked questions
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It should only take a few minutes for you to complete your application. We’ll start processing your application as soon as we receive your signed application form. Once we’ve processed your application we’ll post your welcome pack within 7 days.
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You’ll need the account number and sort code of the business you’d like to register for Internet Banking.
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Yes. You’ll need to provide your account number and sort code during the application.
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Full Access
You’ll get Full Access if you’re an account signatory. This lets you:
- apply for products such as loans and overdrafts
- set up new account users and payment controls
- make changes to the account, like updating the business address or phone number.
Delegate access
This lets you do everyday tasks like making payments, talking to us about your business, and performing similar actions to a Full Access user. There are some features you can’t use, such as setting up online payment control, or making a bulk payment limit request.
Also, you can’t apply for financial products like loans or overdrafts.
View-Only access
Users can log in to Business Internet Banking to check account balances, recent transactions and download previous statements, but they can’t carry out any actions. This level of access is ideal for admin or accounting.
You can find more information on how to Manage access to Business Internet Banking.
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To change the access level for yourself or another user, complete an Internet user variation request form. You'll need to print and complete this, then return it to:
Bank of Scotland
Online Helpdesk
PO BOX 800
Tredegar Park
Newport
South Wales
NP10 8SB -
There are several reasons we may need additional information, including:
- We don’t hold a signature for you on file.
- The signature on the form doesn’t match what we hold on file for you.
- The form hasn’t been signed in accordance with the bank mandate.
- The details on the form don’t match what we hold on file.
- Your access level or payment controls are unclear.
- Listed accounts are not showing for the business.
If we’ve asked you for additional information, please contact us on 0345 300 2924.
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If you forgot to print your registration form or you’ve lost it, you can quickly and easily get a replacement. Simply select ‘Start registration’ again and enter your details on the first two screens. The form will then give you the option to either print a replacement, or order a paper form to be sent to your business address.
To get a new pre-populated application form, please call our Helpdesk on 0345 300 2924.
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If you’re a Mayfair account holder, you need to apply for View-Only access. This option gives you access to the business accounts held, enabling you to see accounts, balances, recent transactions and historic statements, but not carry out any actions.
If you apply for Full Access, your application will be returned to you and you’ll need to reapply for View-Only access.
To apply for View-Only access, just follow the steps below:
Step 1. On the internet banking registration homepage please select ’No’ to the ’Are you an Account Signatory?’ question before pressing continue. You’ll then be taken to the Delegate registration form.
Step 2. On the printed form that you complete at the end of the online process, please check either the box marked ’View Only access to all accounts’, or ’View Only access to the accounts selected below’.
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We’ll start processing your application as soon as we receive your signed application form.
Once we’ve processed your application we’ll post your welcome pack within 7 days.
If you haven’t heard from us either by post or email (if you’ve provided your email address during registration), please call us on 0345 300 2924.
Our opening hours are Monday to Friday, 7:00am - 10:00pm; Saturday - Sunday, 8:00am - 6:00pm.