Manage account access
Tell us who can access your accounts and what they can do.
Add, amend or remove people from your mandate.
A mandate shows who is named on your account and what they can do.
Adding someone to it means you could let them:
- Make payments on your behalf.
- Talk to us about a transaction.
- Apply for new products for your business.
- Have access to Business Internet Banking.
What are signing instructions?
They tell us how many people are needed to approve changes to your business accounts.
You can give people full or limited access to your business accounts
Talk to us about your business account
Access Business Internet Banking
Apply for products, such as a loan, overdraft or savings account
Authorise changes, such as updating your address
To add a new person you'll need their:
- full name
- UK mobile number
- email address
You’ll also need to tell us whether they are a Beneficial Owner of the business. And if so, how much of it they own.
To add or remove a person you'll need either:
- a mobile phone - so we can send you a one-time code
- a clear photo or scan of your signature and a code we'll provide
Unable to collect all the signatures?
If you’re unable to collect the two full power signatures required to authorise your Mandate Variation request you will need to complete a Resolution.
For Companies, Limited Liability Partnership’s and Club, Charity and Society accounts complete the following steps, using the relevant template below:
1. Download the relevant PDF template below
2. Copy the PDF contents into a word processing document
3. Complete the Resolution using the guidance provided in the PDF
4. Collect the required signatures
5. Post the completed form to your named Relationship Manager or to the following address:
Bank of Scotland,
PO Box 1984,
For Public Limited Companies and Private Limited Companies:
Companies template (PDF, 85KB)
For Limited Liability Partnerships and Limited Partnerships:
Limited Liability Partnership’s template (PDF, 83KB)
For Club, Charity and Societies:
Club, Charity and Societies' template (PDF, 145KB)