Bacs Payments

Bacs Payments is an electronic payment system to make and receive non-urgent, high volume and low value payments directly to bank accounts.

Ready to apply?

In the first instance, please contact your dedicated Relationship Manager. We are available 9am to 5pm Monday to Friday, except on UK bank holidays.

Otherwise, please speak to our Business Management team. We are available 8am to 8pm Monday to Friday and 9am to 1pm Saturday, except on UK bank holidays.

Call 0345 300 0268

Features and benefits

  • Secure electronic remittance of regular payments directly via Bacs
  • Efficient way to make and receive regular or non-urgent payments
  • Industry standard payment processing cycle of three working days
  • Improve debtor control, as you are notified of unpaid debits quickly
  • Bank of Scotland approved ways to submit payments to the Bacs Scheme

Bacs Direct Debit

A simple, secure and efficient way to collect payments directly from a bank account. Bacs Direct Debit is frequently used for regular payments such as household bills, subscriptions or charitable donations.

Why Direct Debit?

  • Efficient way to collect regular payments
  • Able to collect variable amounts on irregular dates
  • Improve payment collection rates and reliability of cash flow
  • Direct Debit Guarantee protects customers from fraud and errors

Bacs Direct Credit

A simple, secure and flexible way to make payments directly into a bank or building society account. Bacs Direct Credit is frequently used for regular payments such as salaries, pensions, expenses, insurance premiums or supplier invoices.

Why Direct Credit?

  • Flexible way to make single or bulk, regular or one-off payments
  • Control the date the payment leaves your account
  • Beneficiary receives cleared funds in their account on a known date
  • Recall errors within a window with bank approval

To submit Bacs payment instructions to the Bacs Scheme, businesses need a Service User Number (SUN) – a six digit reference number which identifies the business making Bacs Direct Credits or collecting Direct Debits. Businesses are able to apply to Bank of Scotland for sponsorship of a SUN.

There are two ways businesses with their own SUN are able to submit payment instructions to Bacs:

  • via Bacs-approved software – Bank of Scotland’s approved software solution is Pay and Collect Online
  • via a bureau – Bank of Scotland has a bureau solution for the collection of Direct Debits – Pay and Collect Online Direct Debit Bureau

Pay & Collect Online

Available to businesses with a dedicated Relationship ManagerMore about Relationship ManagersIf you have a dedicated Relationship Manager you will have a direct number for one of our team. Otherwise our Business Management team are here to help

Make and collect Bacs Direct Credits and Direct Debits directly using our online software. Suitable for businesses with the resources to manage the preparation and submission of payment files.

  • Make Direct Credits and collect Direct Debits
  • Add additional users and tailor their access
  • Manage changes to payee details
  • Remove the need to contract separately with a software supplier
  • Businesses require a Service User Number

Pay & Collect Online Direct Debit Bureau

Available to businesses with a dedicated Relationship ManagerMore about Relationship ManagersIf you have a dedicated Relationship Manager you will have a direct number for one of our team. Otherwise our Business Management team are here to help

Collect Bacs Direct Debits indirectly by submitting payment instructions using our online software. We’ll submit these instructions to Bacs on your behalf whilst ensuring you have visibility and control of your transactions. Suitable for businesses looking for the convenience of a bureau to reduce cost of manual processing or have no system for managing the submission process.

  • Collect up to 200 Direct Debits a month
  • Add additional users and tailor their access
  • Manage changes to payee details
  • Businesses require a Service User Number

Businesses without their own SUN can submit Bacs Direct Credit instructions to Bacs via online banking. Or if you’re looking to collect Direct Debits but do not have your own SUN, we can consider a referral to Eazy Collect – a Bacs-approved bureau and facilities management provider.

Eazy Collect Direct Debit Collection

Available to businesses with a dedicated Relationship ManagerMore about Relationship ManagersIf you have a dedicated Relationship Manager you will have a direct number for one of our team. Otherwise our Business Management team are here to help

Collect Bacs Direct Debits through a Bacs approved bureau. Suitable for businesses that do not have a Bacs Service User Number and are looking for the convenience of a bureau to reduce cost and manual processing.

Bacs Direct Credits via Online Banking

Make single or bulk Bacs Direct Credit payments via Business Internet Banking. Suitable for businesses that do not have a Bacs Service User Number and are looking to make Bacs Direct Credit payments in small volumes.

  • Make regular payments, such as wages and expenses
  • Make up to 25 payments in one batch
  • Schedule payments from two up to 30 business days in advance
  • Store details of recipients for repeat payments

Ready to apply?

In the first instance, please contact your dedicated Relationship Manager. We are available 9am to 5pm Monday to Friday, except on UK bank holidays.

Otherwise, please speak to our Business Management team. We are available 8am to 8pm Monday to Friday and 9am to 1pm Saturday, except on UK bank holidays.

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