Customer charter

Bank of Scotland is determined to help the UK’s mid market companies achieve their ambitions.

We understand that you need a bank you can count on to provide dedicated support, certainty on credit and take the risk out of change.

That’s why Our Signature Commitment is so important. It underlines our support, setting out a series of measures to demonstrate that we are always working with your best interests in mind.

Now more than ever, businesses need a bank that will exceed their expectations. We’re committed to putting your business first. Always.

Click here to download a copy of our mid corporate charter.

Customer Charter

Case studies

Read about how we've helped other businesses just like yours.

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Contact us

For more information, contact your local relationship director or use our online directory.