Pay As You Grow – supporting existing Bounce Back Loan customers

Find out how Pay As You Grow options could give you more time and flexibility to pay back your loan should you need it.

Review your options

Supporting Ukraine

We understand some of our customers and clients may have questions on how the impacts of the crisis could affect their business as well as what we’re doing to support the people of Ukraine. So we’ve compiled some FAQs you might find useful.

Business mobile app

Pay in cheques up to £1000 using the mobile app. And now you can log on using your fingerprint or Face ID on compatible devices.

See more features

COVID-19 guides and resources

From FAQs and maintaining your workforce’s mental wellbeing to an overview of available government support.

Read our guides

Try our accounting software for free

Keep on top of your cash flow and automate business tasks including invoicing, Digital VAT submissions and more.

Start your free trial

Corporate solutions

If your business has a turnover of £25m+ we can provide the right blend of products and guidance to help your business grow further; from capital and collateral management to financing, foreign exchange and daily banking.

Industry expertise

For businesses with £3m+ annual turnover, we can offer tailored support, across multiple industries and markets that provides the expertise you need as your business develops or changes as you grow.

Business Resource Centre

From guides on starting up to exporting internationally and the latest insights from a range of contributors and sources – you’ll find a wealth of practical guidance for business of all shapes and sizes.

Explore the Business Resource Centrego to page

Latest content

Turnarounds Book

“We’re saving more than just energy”


Find out how we’ve supported Emergency One in reducing costs and cutting carbon by creating the world’s first fully electric fire engine.

Latest content

sustainability voices

Sustainability Voices: Valuable Insights & Expert Opinion

Experts and customers share insights and give sound guidance on how businesses should keep 1.5 alive to mitigate the worst impacts of climate change.

Independent service quality survey results

Business current accounts


Published February 2022

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey.

Overall service quality

We asked customers how likely they would be to recommend their business current account provider to other SMEs.


Independent overall service quality survey results for 1st place Starling Bank 86%
Independent overall service quality survey results for 2nd place HandelsBanken 75%
Independent overall service quality survey results for 3rd place Metro Bank 68%
Independent overall service quality survey results for 4th place Santander 61%
Independent overall service quality survey results for 5th Barclays Bank 58%
Independent overall service quality survey results for 8th equal place Bank of Scotland 53%

View the full set of results

The requirement to publish the Financial Conduct Authority Service Quality Information for Business current accounts can be found here.

Privacy notice update

We work hard to keep your personal and business data secure, which includes regularly reviewing our privacy notice. When there’s an important change we’ll remind you to take a look and share it with anyone within your business who might need to know. This is so you’re aware of how we use your data and what your options are. Please review the latest privacy notice.


All lending is subject to a satisfactory credit assessment and we will need your permission to carry out a credit check on you and your business.

You should not apply for an amount that you cannot comfortably afford to repay now and in the future to avoid the possibility of legal action.

While all reasonable care has been taken to ensure that the information provided is correct, no liability is accepted by Lloyds Bank for any loss or damage caused to any person relying on any statement or omission. This is for information only and should not be relied upon as offering advice for any set of circumstances. Specific advice should always be sought in each instance.

We don’t charge you for the Mobile Banking app but any applicable account transaction charges will still apply. You should also check with your mobile operator as they may charge you for certain services such as downloading or using the app.

You will need a smartphone running iOS or Android. The app is not compatible with some older versions of the operating systems – check the Apple App Store or Google Play for more details. Business Internet Banking registration required. Services may be affected by phone signal and functionality. Use of Mobile Banking is subject to our Business Internet Banking Terms and Conditions.

*SMEs include businesses, clubs, charities and societies with an annual turnover/income of up to £25m (exclusive of VAT and other turnover-related taxes).