Lost or stolen cards
Lost, stolen and misuse reporting
If your card, PIN or security information has been lost, stolen, misused or disclosed to a third person then please notify us immediately by calling the relevant number below:
Products |
Contact number |
|---|---|
ProductsBusiness Keycard |
Contact number0800 028 8335 UK (dial the operator and request a collect call to 410 581 3836 from abroad) |
ProductsBusiness Debit Card |
Contact number0800 028 8335 UK (dial the operator and request a collect call to 410 581 3836 from abroad) |
ProductsBusiness Charge Card |
Contact number0800 028 8335 UK (dial the operator and request a collect call to 410 581 3836 from abroad) |
ProductsCommercial Banking Online |
Contact number0808 202 1390 (7:30 am to 6pm, Monday to Friday, with the exception of bank holidays) |
ProductsCommercial Telephone Banking |
Contact number |
ProductsPhoneBank® for Business |
Contact number |
ProductsBusiness Internet Banking |
Contact number0345 300 0116 |
ProductsCorporate Online |
Contact number |
ProductsTelepay / Teledebit |
Contact number |
ProductsBacstel IP Direct & Indirect |
Contact number |
How to avoid misuse of card, PIN or security information
- Keep your card, PIN and security information in a safe place
- Never share this information with other people
- Check your statements carefully and report any unusual transactions to us as soon as possible.