Lost or stolen cards

Lost, stolen and misuse reporting

If your card, PIN or security information has been lost, stolen, misused or disclosed to a third person then please notify us immediately by calling the relevant number below:

Products

Contact number

Products

Business Keycard

Contact number

0800 028 8335 UK (dial the operator and request a collect call to 410 581 3836 from abroad)

Products

Business Debit Card

Contact number

0800 028 8335 UK (dial the operator and request a collect call to 410 581 3836 from abroad)

Products

Business Charge Card

Contact number

0800 028 8335 UK (dial the operator and request a collect call to 410 581 3836 from abroad)

Products

Commercial Banking Online

Contact number

0808 202 1390 (7:30 am to 6pm, Monday to Friday, with the exception of bank holidays)

Products

Commercial Telephone Banking

Contact number

Products

PhoneBank® for Business

Contact number

Products

Business Internet Banking

Contact number

Products

Corporate Online

Contact number

Products

Telepay / Teledebit

Contact number

Products

Bacstel IP Direct & Indirect

Contact number

How to avoid misuse of card, PIN or security information

  • Keep your card, PIN and security information in a safe place
  • Never share this information with other people
  • Check your statements carefully and report any unusual transactions to us as soon as possible.