Help & Support

Make an international payment

You can make international payments in Business Internet Banking and Commercial Banking Online.

Business Internet Banking

To find out how to make an international payment in Business Internet Banking, follow our interactive guide.

  1. Log in to Business Internet Banking.
  2. Select 'More actions' next to the account you want to send money from.
  3. Under 'Payments and transfers', select 'Make an international payment'.
  4. You can select an existing recipient from the drop-down box or pay someone new by entering the BIC/Swift code in the 'I know the BIC/Swift code' field.
  5. If you're setting up a new recipient on the next screen, you will be asked to enter the country, IBAN or account number, recipient's bank name and bank address, recipient's name and their address. Select 'Continue'.
  6. Enter in the amount you want to pay, along with the currency you want to send it in.
  7. Review your payment then press 'Confirm'.

Commercial Banking Online

You can make International Payments in Commercial Banking Online.

You’ll find step-by-step help in the Support Centre. To get here select ‘Help’ at the top of any page or ‘Need any help?’ next to the page title in Commercial Banking Online.

Frequently Asked Questions

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