Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal. So that our colleagues can help customers most in need, some Telephone Banking services are temporarily unavailable. Find out more.

Insurance contact directory

To request a new quote or continue an existing quote:

For quotes issued by Arthur J. Gallagher

To continue with that quote:
Call 0345 377 0001 (Mon-Fri, 8am -6pm)

Existing customer:
If you have a policy from a quote issued by Allianz Insurance plc on or before 31st December 2013

Customer Service0344 893 9568
Make a claim: 0344 893 9582
Legal expenses claims: 01455 255198

For those with a policy originating from a quote issued by Arthur J. Gallagher after 31st December 2013

Customer Service: 0345 377 0001 (Mon-Fri, 8am -6pm)
Make a claim: Please contact your underwriter directly using the phone number in your policy documents.

These insurance products are subject to individual terms and conditions and some exclusions apply. Please ask for a copy of the terms and conditions for full details.

Bank of Scotland Business Insurance Services are arranged and administered by Arthur J. Gallagher Insurance Brokers Limited who sources products from a panel of insurers. Arthur J. Gallagher Insurance Brokers Limited, registered office: Spectrum Building, 7th Floor, 55 Blythswood Street, Glasgow, G2 7AT. Registered in Scotland. Company Number: SC108909. Authorised and regulated by the Financial Conduct Authority (Firm Reference Number: 311786). The Bank of Scotland brand and logo are used under licence.