Commercial Banking Online

Commercial Banking Online is the new online banking platform, enabling you to access cash management and payment products through a single digital entry point.

Key Features

  • Payment Capabilities: Cash management and payment capability in the UK and internationally.
  • Customisable: Configure the system to suit your business needs.
  • Secure: Multi-layered fraud detection and prevention technology.

Commercial Banking Online will help you manage your business online, giving you access to both your sterling and currency accounts 24/7, 365 days a year.*

    • UK and international cash management and payment capability. Commercial Banking Online supports funds transfers, Bacs (including batch), Faster Payments, CHAPS and international payments (including Euro and SEPA) for immediate and future payment.
    • Access to live currency rates for cross-currency international payments.
    • File import and export facilities that allow you to integrate with many of the leading back office systems.
    • Create payment templates for regular beneficiaries, saving you processing time.
    • Flexible alerting and notification features that will help you manage your payments efficiently.
    • Access to a range of options to help keep your payment information and processing secure.
    • Payment audit history.
    • Access to sterling and currency accounts 24/7, 365 days a year.*
    • An extensive range of account and transaction information reporting. You can create views unique to your organisation to improve efficiency.
    • Account and payment information can be exported to assist with your financial reconciliation.
    • Your business will have full administrative control of your system. You nominate administrators to control and manage your set up.
    • Your administrator will tailor access and permissions for each user you want to access the service including dual administration if required.
    • Audit reports are available to ensure full visibility of actions carried out by your users and administrators.

    For more information, talk to your Relationship Manager.

  • By phone

    Existing customers
    For more information about Commercial Banking Online, please contact your Relationship Manager.

    New customers
    Please call 0345 606 0286

*There may be short periods where the site will be closed for routine maintenance. Wherever possible we will give you advance notice of any periods of unavailability on the site.

How to apply

By phone

Existing customers
For more information about Commercial Banking Online, please contact your Relationship Manager.

New customers
Please call 0345 606 0286

Useful Contact Numbers †

Registering for Business Internet Banking?

Please call 0345 300 0268

Internet Banking Helpdesk

0345 300 2924                UK 

+44 (0)131 339 8620       Overseas

Commercial Banking Online Helpdesk

0808 202 1390                  UK 

+44 (0) 1264 839 415      Overseas

† Our call lines are open from 7am to 10pm Monday to Friday and 8am to 6pm Saturday and Sunday. We are closed on Bank Holidays.