Coronavirus – Support for your business

As the impact of coronavirus (COVID-19) is felt across the UK, you may have concerns about how it could affect your business.

We’ve put in place some additional support and information to help.

Government-backed lending schemes

Read moreabout Government lending schemes

Frequently asked questions

View our FAQs

Guides and resources

Read more

Accessing your accounts

Find out more

Impacts on our services

Find out how banking services are currently affected by COVID-19. Thank you for your patience while we manage this unprecedented demand.

Service Status

Pay As You Grow

The government announced Pay As You Grow to support businesses with repaying their Bounce Back Loan.

Pay As You Grow gives you more time and flexibility to pay back your loan, should you need it.

If you’re registered for Business Internet Banking, log in to view and understand the impact each option could have on your monthly repayments, and on the overall cost of your loan.

Ask us a question

Search our support assistant for answers to common queries.

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Quick links

Accessing your accounts

There are a number of ways you can stay in control of your business finances remotely.

Internet Banking

Business Internet Banking gives you access to your accounts using a desktop, laptop or mobile device. 

You can:

  • Pay people and companies
  • View statements and download PDF copies
  • Transfer money
  • Manage regular payments
  • Manage who can access your account
Registerfor business internet banking

Mobile Banking

Once you have registered for Online for Business, download our mobile banking app from an app store.

You can:

  • Check your balance
  • Pay in cheques (£1000 per cheque, £2000 daily limit)
  • Make payments to existing beneficiaries
  • View and cancel regular payments
Find out more

Telephone self-service

Our automated service lets you take care of your day-to-day banking at a time and place that suits you.

You can:

  • Check balance and recent transactions
  • Transfer money
  • Change standing orders
  • Order statements
  • Pay bills
Find out more

ANY PROPERTY GIVEN AS SECURITY, WHICH MAY INCLUDE YOUR HOME, MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR OTHER DEBTS SECURED ON IT.

All lending is subject to a satisfactory credit assessment and we will need your permission to carry out a credit check on you and your business.

You should not apply for an amount that you cannot comfortably afford to repay now and in the future to avoid the possibility of legal action.

All lending is subject to status. Security may be required.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk