Change who can access your accounts

Tell us who can access your accounts and what they can do.

Add, amend or remove people from your mandate.

A mandate shows who is named on your account and what they can do.

Adding someone to it means you could let them:

Make payments on your behalf.
Talk to us about a transaction.
Apply for new products for your business.
Have access to Business Internet Banking.

What are signing instructions?

They tell us how many people are needed to approve changes to your business accounts.

What different access levels are available?

You can give people full or limited access to your business accounts

	Full	Limited
Make payments	Full ✓	Limited ✓
Talk to us about your business account	Full ✓	Limited ✓
Access Business Internet Banking	Full ✓	Limited
Apply for products, such as a loan, overdraft or savings account	Full ✓	Limited
Authorise changes, such as updating your address	Full ✓	Limited

If your business needs 1 or 2 account users to approve payments and other banking tasks, it's easy to add people - or remove them from - your business accounts.

To add a new person you'll need their:

full name
UK mobile number
email address

To add or remove a person you'll need either:

a mobile phone - so we can send you a one-time code
a clear photo or scan of your signature and a code we'll provide

Unable to collect all your required signatures expandable section
Unable to collect all the signatures?

If you’re unable to collect the two full power signatures required to authorise your Mandate Variation request you will need to complete a Resolution.

For Companies, Limited Liability Partnership’s and Club, Charity and Society accounts complete the following steps, using the relevant template below:

Download the relevant PDF template below

Copy the PDF contents into a word processing document

Complete the Resolution using the guidance provided in the PDF

Collect the required signatures

Post the completed form to:

Bank of Scotland,
Business Banking,
PO Box 1984,
Andover,
SP10 9GZ

For Public Limited Companies and Private Limited Companies:
Companies template (PDF)

For Limited Liability Partnerships and Limited Partnerships:
Limited Liability Partnership’s template (PDF)

For Club, Charity and Societies:
Club, Charity and Societies' template (PDF)