Change who can access your accounts
Tell us who can access your accounts and what they can do.
Add, amend or remove people from your mandate.
A mandate shows who is named on your account and what they can do.
Adding someone to it means you could let them:
- Make payments on your behalf.
- Talk to us about a transaction.
- Apply for new products for your business.
- Have access to Business Internet Banking.
What are signing instructions?
They tell us how many people are needed to approve changes to your business accounts.
-
You can give people full or limited access to your business accounts
Full
Limited
Make payments
Full
✓
Limited
✓
Talk to us about your business account
Full
✓
Limited
✓
Access Business Internet Banking
Full
✓
Limited
Apply for products, such as a loan, overdraft or savings account
Full
✓
Limited
Authorise changes, such as updating your address
Full
✓
Limited
If your business needs 1 or 2 account users to approve payments and other banking tasks, it's easy to add people - or remove them from - your business accounts.
To add a new person you'll need their:
- full name
- UK mobile number
- email address
To add or remove a person you'll need either:
- a mobile phone - so we can send you a one-time code
- a clear photo or scan of your signature and a code we'll provide
-
Unable to collect all the signatures?
If you’re unable to collect the two full power signatures required to authorise your Mandate Variation request you will need to complete a Resolution.
For Companies, Limited Liability Partnership’s and Club, Charity and Society accounts complete the following steps, using the relevant template below:
- Download the relevant PDF template below
- Copy the PDF contents into a word processing document
- Complete the Resolution using the guidance provided in the PDF
- Collect the required signatures
- Post the completed form to:
Bank of Scotland,
Business Banking,
PO Box 1984,
Andover,
SP10 9GZFor Public Limited Companies and Private Limited Companies:
Companies template (PDF)For Limited Liability Partnerships and Limited Partnerships:
Limited Liability Partnership’s template (PDF)For Club, Charity and Societies:
Club, Charity and Societies' template (PDF)