Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal. So that our colleagues can help customers most in need, some Telephone Banking services are temporarily unavailable. Find out more.

Increasing your Digital Knowhow

Our vision is to help Britain prosper by giving everyone the chance to gain and improve their digital skills. The most digital small businesses are twice as likely to report an increase in turnover as the least digital.*

Building your website

Today’s consumers often begin the search for a product or service online. So by having an effective online presence you can attract new customers as well as keep your existing ones coming back to you.

Find out moreabout Building your website

Improving search engine rankings

We all rely on search engines to find what we’re looking for. So making sure your company appears near the top of search results is a great way to increase traffic and, in turn, sales or donations.

Find out moreabout Improving search engine rankings

Online marketing

Over two thirds of adults in the UK research and buy goods and services online*. By engaging with them via a website you can enjoy the benefits of cost-effective online marketing opportunities.

Find out moreabout Online marketing

Making the most of social media

More than 50% of small to medium-sized companies say that doing business online increases the level of interaction they have with their customers*. Social media can play an important role in this. Its real-time, interactive nature engages users and is a powerful way to cost-effectively build relationships.

Find out moreabout Making the most of social media

Dealing with negative reviews

Find out how to deal with bad reviews of your products or brand. Use these practical steps to turn negative feedback into a positive for your business.

Find out moreabout dealing with negative reviews

Business continuity and disaster recovery

Protect your business systems from IT incidents and cyber attacks with smart planning and policies.

Find out moreabout business continuity and disaster recovery

Using email

Email is one online channel that most businesses are familiar with. But are you making the most of what it can do for you? 78% of small to medium-sized companies said that using email saved their business time*. We show you how it can save you time too, as well as help you with record keeping, business efficiency and improving customer service.

Find out moreabout using email

Engaging with suppliers online

Working with the best suppliers can help ensure quality and, in the long run, even reduce your overhead costs. Using the Internet is an effective way to research and compare suppliers online, helping you locate those that offer the best value for money.

Find out moreabout engaging with suppliers online

Receiving online payments

Over half of small to medium-sized businesses saw increased sales as a direct result of accepting payments online*. Using the Internet to accept payments or donations in this way means you can sell more efficiently, reduce costs and make things simpler for your customers.

Find out moreabout receiving online payments

Online banking

Switching to online banking reduces the time and resources it takes to manage your business finances, saving you money. Online banking is convenient, safe and secure, allowing you to spend more time meeting targets and less time bookkeeping.

Find out moreabout online banking

Open a business account

To open a new business account or switch to us please call on 0345 3001319.