Increasing your Digital Knowhow

How best to use online opportunities to drive efficiency

10 steps to creating a business website

Having a website is an essential tool for businesses. See why having a website is valuable and what you need to know about getting your own website.

Find out moreabout Building your website

Receiving online payments

By setting up a website and using the internet to accept payments or donations online you can reach new customers, reduce costs and sell more efficiently. See how this works and what you need to consider. 

Find out moreabout receiving online payments

Making the most of social media

See how you can maximise social media to connect with your customers, build brand loyalty and promote your products and services. Read our guide to using social media. 

Find out moreabout Making the most of social media

Dealing with negative reviews

Find out how to deal with bad reviews of your products or brand. Use these practical steps to turn negative feedback into a positive for your business.

Find out moreabout dealing with negative reviews

Online banking

Switching to online banking reduces the time and resources it takes to manage your business finances, saving you money. Online banking is convenient, safe and secure, allowing you to spend more time meeting targets and less time bookkeeping.

Find out moreabout online banking

Business continuity and disaster recovery

Protect your business systems from IT incidents and cyber attacks with smart planning and policies.

Find out moreabout business continuity and disaster recovery

Bank of Scotland Digital Know How Workshops

Develop new digital skills at your own pace. It’s completely free and includes hand-picked learning from our partners including Google Digital Garage and Learn My Way.

Register for free todayBank of Scotland, Digital Know How Events, opens in a new window