Increasing your Digital Knowhow

How best to use online opportunities to drive efficiency

Improve productivity

You could save one day a week by using digital channels

Increase turnover

Digital has helped small businesses grow by 21% within two years

Enhance customer insight

Using analytics can help you increase your customer base

Source: Lloyds Bank Business Digital Index 2019 (PDF, 4.60MB)

Bank of Scotland Academy

Whether you’re looking to develop your own digital skills or support someone else’s learning, there are resources for everyone.

Visit Bank of Scotland Academy

Free webinars delivered by experts

Learn new ways to run your business online by joining our free interactive webinars. Hosted by experts, the sessions will enable you to ask questions and get bespoke business support.

View upcoming sessions

2020 Transformation with Tech Report

In partnership with Be the Business, this report provides exclusive insights into how the UK’s smallest businesses are using technology to adapt and survive.

Download the report (PDF, 4.60MB)opens in new tab

The power of technology in business

Be the Business offers SME leaders free online resources to help improve performance and get the best out of technology. Join other UK businesses on a journey towards improved productivity.

View Be the Business resources

Receiving online payments

By setting up a website and using the internet to accept payments or donations online you can reach new customers, reduce costs and sell more efficiently.

More about online payments

Dealing with negative reviews

Find out how to deal with bad reviews of your products or brand. Use these practical steps to turn negative feedback into a positive for your business.

See the steps

Business continuity and disaster recovery

Protect your business systems from IT incidents and cyber attacks with smart planning and policies.

Protect my business

Payment services

Whether you’re paying suppliers or receiving payments from customers, we have payment services to suit your business.

View payment services

Website solutions

If you want to set-up a new website or add payment services to your existing site, we can help you grow your online presence and sales with our simple, customer-friendly solutions, provided by Lloyds Bank.

Visit Lloyds Bank Cardnet

Useful resources

Products and services

Online banking