Help & Support

Change someone's online access

Update who can use Business Internet Banking and what level of access they have.

Changes you can make include

  • Upgrading someone to a Full Access User
  • Appointing someone as a Delegate User
  • Removing someone's online access
  • Updating your signing instructions

How to make a change

  • Answer a few questions about you, your organisation and your account
  • Next, choose to ‘Make a change to people already on your business account’
  • Tell us about your changes and anyone who needs to approve them
  • We’ll email a link to your signatories to review and approve everything online
Make a change now

Help with changing someone’s access

Was this helpful?