Help & Support

Getting started with the Business Mobile Banking app

Find out how to get your mobile device registered for our business mobile app in 3 simple steps.

When you download and open the app you'll need to register your device. This creates a secure link between your device and your Internet Banking profile.

You’ll only need to do this once for each device, and it takes just a few moments. After that you can safely and securely log on using your fingerprint or Face ID on compatible Apple and Android devices or three characters from your memorable information.

Register for Business Internet Banking

You need to be registered for Business Internet Banking to register your device for Mobile Banking.

If you don’t already use Business Internet Banking, you can register online

3 simple steps to register your device

1. Log in to the Business Mobile app

Open the app. After the welcome screens, log on using your Business Internet Banking username and password. If you have recently changed your mobile phone you will need to re-register your device.

2. Memorable Information

Then enter three characters from your memorable information.

If you don’t have memorable information set up, you can identify yourself using your card and reader. You’ll then need to set up memorable information within the app.

3. Complete device registration

Follow the onscreen instructions and use your card and reader to complete device registration.

Once complete, you’ll be asked how quickly you want to be logged off from the app when your device remains inactive – this is for security purposes.

That’s it! You’re now ready to access your business accounts on the move. Registering your device with your card and reader has created a secure link between your mobile device and your Internet Banking profile. You can log onto the app using your fingerprint or face on compatible devices, or with three characters from your memorable information.

Download our Business Mobile Banking app

Before you can download the app you will need to be registered for Business Internet Banking, register now.

Download on the App Store icon

Download on the App Store icon

 

If you’re not reading this on your mobile select "Get the app" and we'll send an SMS to your mobile with a link to download the app.

Get the appgo to page

Frequently asked questions

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