Stop a cheque
You can stop a cheque that you’ve issued on Business Internet Banking.
But if the cheque has already been cashed then you won’t be able to stop it. Instead, you’ll need to ask the recipient to refund you the money.
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In the business banking app, go to Support then Message us.
Ask the assistant to Stop a cheque.
- Log in to Business Internet Banking.
- Select More Actions from the account the cheque was issued from.
- Select Account Services then Request to stop a cheque.
- Complete the form.
Frequently Asked Questions
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We'll let you know whether we can stop the cheque by the end of the next working day.
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You can track the progress of your request by visiting your inbox in Business Internet Banking. You'll find it in the top right corner of the page.
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We won’t be able to stop a cheque if it has been cashed or used already. You should ask the person or business you paid the cheque to for a refund instead.
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