Set up a standing order
Find out how to set up a standing order from your business accounts.
Standing orders are a way of making fixed payments to a person or business on a regular basis. You control the amount, as well as when and how often it’s paid.
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To set up a standing order.
- Go to 'Home', then select the account the standing order is to be paid from.
- Select the three dots icon then 'Standing orders and Direct Debits'.
- Click on 'Set up standing order’.
- In the next screen, you can either choose an existing recipient or select 'Pay someone new’.
- Select the option ‘Make a standing order’.
- Then choose the frequency of the standing order, the date of the first payment and a reference.
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You can set up and cancel standing orders in Commercial Banking Online.
To do this, you’ll need:
- Access to the relevant standing order role(s).
- Access to the bank accounts you want to use for standing orders.
Your administrator needs to give you these permissions. They can get support by selecting Help in the top navigation bar when logged into Commercial Banking Online.
How to create a standing order
- Go to Manage payments, select Standing orders, and then Create a standing order.
- Select the account you’d like to set up the standing order against and select Confirm.
- Select Add beneficiary and enter the beneficiary’s details.
- Next, enter the standing order amount, start date, frequency, and how long you’d like the standing order to continue for. You can also enter a reference, which will show on the beneficiary's records.
- After entering these details, click Next. On the Check details screen, you can review all the details entered. If you need to change anything, click Previous and if you’re happy to proceed, select Submit.
The standing order will then be ready for approval.
How to approve a standing order
There are three approval methods, Approve, Approve own and Auto approve.
Your administrator sets the approval methods. Ask them which one is being used. If you need support with approving, select Help in the top navigation bar when logged into Commercial Banking Online.
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To get you to the right form we just need a bit of information from you.
- Log in to Business Internet Banking.
- Select Payments and transfers next to the account the standing order will be paid from.
- Choose who to pay, then enter the amount and reference.
- Tick the Repeat Payment (make this a standing order) box.
- You’ll now see some additional fields. Select when the payment should start, how often it should be made and how long it should continue for.
You’ll be able to view, change or delete your standing orders at any time in Business Internet Banking.
Still need help?
To get you to the right place, we just need to check a few details with you.