Help & Support

Report fraudulent use of online banking

Please call us if you suspect any of your Bank of Scotland Bank accounts have been:

  • Accessed by a third party or
  • Targeted for fraud.

You should call us even if you suffered no loss from the attempted fraud.

By phone

Business Internet Banking

0345 600 9656


Commercial Banking Online

0345 307 3809

+44 1293 762 380 from abroad.

Lines are open 24 hours a day.

Suspicious emails

  • Remember, we will never send you an email or a link to a website that asks you to enter your Internet Banking details. If you get anything like this, do not reply and forward it to our fraud team:
Was this helpful?