Update your contact details
It’s important we have your correct contact details in case we need to get in touch.
If you’re a Full Access User, you can add and remove phone numbers and amend your email address using Online for Business and the Business banking app.
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- Log in to Business Internet Banking.
- Select ‘Admin’ from the top of the page.
- In the ‘Your Business’ tab, select ‘Email and phone numbers’.
- In the 'Business' tab, you’ll find your business phone numbers.
Important
You must add your new number before you can remove the old one.
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- Log in to the app.
- Select the ‘Profile and settings’ icon in the top right corner.
- In the ‘Profile’ tab, select ‘View and update your contact details’ then ‘Email and phone numbers’.
- In the 'Business' tab, you’ll find your business phone numbers.
Important
You must add your new number before you can remove the old one.
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If you’re unable to update this online, you can also complete and post a form.
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- Log in to Business Internet Banking.
- Select ‘Admin’ from the top of the page.
- In the ‘Your Business’ tab, select ‘Email and phone numbers’.
- In the ‘Business’ tab, you’ll find your business email address.
- Select ‘Change’ to make the amend.
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- Login to the app.
- Select the ‘Profile and settings’ icon in the top right corner.
- In the ‘Profile’ tab, select ‘View and update your contact details’ then ‘Email and phone numbers’.
- Select ‘Change’ to make the amend.