Change who can access your accounts
Tell us who can access your accounts and what they can do.
Add, amend or remove people from your mandate.
A mandate shows who is named on your account and what they can do.
Adding someone to it means you could let them:
- Make payments on your behalf.
- Talk to us about a transaction.
- Apply for new products for your business.
- Have access to Business Internet Banking.
What are signing instructions?
They tell us how many people are needed to approve changes to your business accounts.
-
You can give people full or limited access to your business accounts
Full
Limited
Make payments
Full
✓
Limited
✓
Talk to us about your business account
Full
✓
Limited
✓
Access Business Internet Banking
Full
✓
Limited
Apply for products, such as a loan, overdraft or savings account
Full
✓
Limited
Authorise changes, such as updating your address
Full
✓
Limited
If your business needs 1 or 2 account users to approve payments and other banking tasks, it's easy to add people - or remove them from - your business accounts.
To add a new person you'll need their:
- full name
- UK mobile number
- email address
To add or remove a person you'll need either:
- a mobile phone - so we can send you a one-time code
- a clear photo or scan of your signature and a code we'll provide
-
Unable to collect all the signatures?
If you’re unable to collect the two full power signatures required to authorise your Mandate Variation request you will need to complete a Board Resolution.
For Companies and Limited Liability Partnership’s complete the following steps, using the relevant template below:
1. Download the relevant PDF template below
2. Copy the PDF contents into a word processing document
3. Complete the Board Resolution using the guidance provided in the PDF
4. Collect the required signatures
5. Post the completed form to your named Relationship Manager.
Companies template (PDF) - For Public Limited Companies and Private Limited Companies
Limited Liability Partnership’s template (PDF) - For Limited Liability Partnerships and Limited Partnerships.
For unincorporated associations (E.g. Clubs, Charities and Societies) please contact your named Relationship Manager.