Get a paper statement 

There are a couple of ways you can order a paper statement by post. Or you can print a statement yourself.

To order a paper statement using Business Internet Banking, you'll need to log in. Log in to Business Internet Banking.

From August 2026, we're refreshing Business Internet Banking with new branding, an updated design and improved navigation. Over the next few weeks, you may see either the current layout or the new experience. The guidance below will help you with both versions.

 

If you see the new look, use these steps

It’s quickest to print a statement yourself.

  1. Select ‘Transactions’ underneath the account you want to view.
  2. In ‘Statement options’, select ‘Monthly PDFs’.
  3. From here you can download and print the statement you need.

Or use ‘Search your statement’ to show only certain transactions. Then select ‘Statement options’ and ‘Print current view’.

To order a paper statement:

  1. Select 'Transactions’ underneath the account you want to view.
  2. Go to 'statement options’ and select ‘Order a paper statement’. 

You’ll receive your statement within 10 working days. 

 

If you don’t see the new look, use these steps

It’s quickest to print a statement yourself. In ‘Statement options’, select ‘Monthly PDFs’. From here you can download and print the statement you need.

Use ‘Search your statement’ to show only certain transactions. Then select ‘Statement options’, then ‘Print current view’.

To order a paper statement:

  1. Select ‘View statement’ next to your account.
  2. Go to ‘Statement options’ and select ‘Order a paper statement’. 

You’ll receive your statement within 10 working days.

To order a paper statement using Business Internet Banking, you’ll need to log in. Log in to Business Internet Banking

From August 2026, we're refreshing Business Internet Banking with new branding, an updated design and improved navigation. Over the next few weeks, you may see either the current layout or the new experience. The guidance below will help you with both versions.

  • If you see the new look, use these steps

    It’s quickest to print a statement yourself.

    1. Select ‘Transactions’ underneath the account you want to view.
    2. In ‘Statement options’, select ‘Monthly PDFs’.
    3. From here you can download and print the statement you need.

    Or use ‘Search your statement’ to show only certain transactions. Then select ‘Statement options’ and ‘Print current view’.

    To order a paper statement:

    1. Select 'Transactions’ underneath the account you want to view.
    2. Go to 'statement options’ and select ‘Order a paper statement’. 

    You’ll receive your statement within 10 working days. 

    If you don’t see the new look, use these steps

    It’s quickest to print a statement yourself. In ‘Statement options’, select ‘Monthly PDFs’. From here you can download and print the statement you need.

    Use ‘Search your statement’ to show only certain transactions. Then select ‘Statement options’, then ‘Print current view’.

    To order a paper statement:

    1. Select ‘View statement’ next to your account.
    2. Go to ‘Statement options’ and select ‘Order a paper statement’. 

    You’ll receive your statement within 10 working days.

  • To order a paper statement, message us in the business banking app.

    1. In the app, go to ‘Support’ and then ‘Message us’. 
    2. Ask the assistant to 'Order a statement by post'.

    You’ll receive your statement within 10 working days. 

    Download the app

Frequently asked questions

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