Make a change on your business accounts

Need to make changes to your business accounts? If you’re already registered, Business Internet Banking is the easiest way to make changes.

You can:

  • Add people who can act on behalf of the business, for example, make payments
  • Set up new Business Internet Banking users
  • Order debit cards for new users
  • Remove people from your business accounts.

You’ll find support with carrying out any of these tasks by clicking ‘Help’ when logged into  Business Internet Banking.

Need to make multiple changes?

If you need to make other changes or have multiple changes you want to make at the same time, our online form can be used.

You can:

  • Add people who can act on behalf of the business, for example, open an account.
  • Remove people from your business account
  • Make changes for people already on your business account
  • Change the level of account access
  • Add or remove online banking
  • Order or cancel a debit or credit card
  • Order a cheque or paying-in book

Before you start

You’ll need:

  • Your main business account number and sort code
  • Details of any accounts you want to update
  • Name, email address and mobile number of any signatory who needs to approve this request

If you’re adding a person to your accounts, you’ll also need their:

  • Full name
  • Date of birth
  • Nationality
  • Email address and phone number
  • Personal address history for the past three years

Get started

More help with completing the online form

Frequently asked questions

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