Find out more about a transaction
If you don’t recognise a transaction, you can find out more about it in Business Internet Banking, the Business banking app and Commercial Banking Online.
Check transaction details
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The codes on your statement will help you understand what type of payment it was.
Common transaction types are:
- BP is a Bill Payment
- DEB is a debit card payment
- DD is a Direct Debit
- FPO is a Faster Payment Outbound.
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Sometimes a subscription fee may be charged even if you weren’t expecting it.
In many cases subscriptions are set up on your debit or credit card. You’ll have given a company permission to take a regular payment from your card.
To cancel a subscription it’s best to speak to the business you set it up with first.
Sometimes the name of the business may be different to what they’re commonly known as.
We’ve put together a list of common business or retailer names.
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