I’ve forgotten my business card PIN
Here’s what to do if you’ve forgotten your business debit card or credit card PIN.
Debit Cards
-
To order a new PIN in the mobile app:
- Go to ‘Support’ at the bottom.
- Select ‘ Message us’.
- Ask the assistant to ‘Order a new PIN’.
Or speak to us:
Call us on 0345 300 0268 (+44 131 203 3140 from outside the UK).
To view your debit card PIN in the app:
- Go to ‘More’ at the bottom.
- Select ‘View PIN’.
- Choose your card, then follow the steps on-screen.