Order a new credit book
Order a new credit book for your business accounts. These are often called paying in books.
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In the app, go to 'Support' then 'Message us'.
Ask the assistant to 'Order a new credit book'.
We'll send it out to you by post.
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Text us at 82332 with the following details:
PIB (space)
Your 6-digit sort code (space)
Your 8-digit account number.
For example: PIB 300000 00000000
We will confirm by text that we’ve received your order.
- Log in to Business Internet Banking
- Go to ‘More Actions’ for the relevant account.
- Select ‘Account services’.
- Select ‘Order cheque book or credit book’.
- Complete the on-screen instructions and select ‘Submit’.
Your new credit book should arrive to your registered business address within 14 working days.