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Order a new credit book for your business accounts. These are often called paying in books.
From August 2026, we're refreshing Business Internet Banking with new branding, an updated design and improved navigation. Over the next few weeks, you may see either the current layout or the new experience.
The guidance below will help you with both versions.
In the Business Banking app, go to 'Support' then 'Message us'.
Ask the assistant to 'Order a new credit book'.
We'll send it out to you by post.
In the Business Banking app, go to 'Support' then 'Message us'.
Ask the assistant to 'Order a new credit book'.
We'll send it out to you by post.
Not registered for the app?
From August 2026, we're refreshing Business Internet Banking with new branding, an updated design and improved navigation. Over the next few weeks, you may see either the current layout or the new experience.
The guidance below will help you with both versions.
Text us at 82332 with the following details:
PIB (space)
Your 6-digit sort code (space)
Your 8-digit account number.
For example: PIB 300000 00000000
We will confirm by text that we’ve received your order.
To order a new cheque book using Business Internet Banking, you'll need to log in. Log in to Business Internet Banking
Your new credit book should arrive to your registered business address within 14 working days.
Your new credit book should arrive to your registered business address within 14 working days.
To order a new cheque book using Business Internet Banking, you'll need to log in. Log in to Business Internet Banking
