What you can do at the Post Office®
Not near a Bank of Scotland branch? Banking services may be available at Post Office® branches nationwide however restrictions may apply.
New Instructions for Cash Exchange:
- You can now exchange your cash for coins using the Change Giving Service at the Post Office®.
- The Post Office® will need a cheque book or personalised paying-in slip to do this for you. Please ask your Post Office® if there are any specific limits in place for the change giving service.
- If you need small change regularly, then you’ll need to register to ensure a guaranteed service every time. You can register at an assigned Post Office® or at any Bank of Scotland branch.
Paying in cash
Paying in cash
- You can pay in both notes and coins at a Post Office® counter.
- Different types of Post Office® branches have differing maximum cash deposit limits - you should check the limit at the Post Office you intend to use.
Paying in cash using your debit card
- Use your debit card and PIN to pay in cash over the counter.
- The money will appear in your account straight away.
- Up to £4,995 cash in a single deposit.
- Up to £40,000 per month.
Paying in cash using a paying-in slip
- Use a paying-in slip to pay in cash over the counter. You must use your pre-printed paying-in book for this.
- The money will appear in your account when we receive it from the Post Office®. This is usually the next working day.
- Up to £4,995 cash in a single deposit.
Paying-in books can be ordered at a Bank of Scotland branch or over the phone.
Important information
Every Post Office® branch has a cut-off time for paying in cash using a paying in slip.
The information above will apply if you pay them in before that time. If you deposit after the cut-off time an additional working day to processing times where relevant will apply. Please check the cut-off time with the Post Office® you wish to use.
If you are paying in cash using a debit card, you can do so during opening hours of the branch you are using.
Balance Enquiries and Withdrawals
You are able to check your balance and withdraw cash using a Business Debit Card & pin number at Post Office® counters.
- Balance enquiries and withdrawals and require a Business Debit Card and PIN number. You can withdraw up to your ATM limit and these withdrawals are free
- Balance enquiries and withdrawals are instant.
The Post Office® and Post Office® logo are registered trademarks of the Post Office Ltd.
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.