Help & Support

Report fraud on online business banking

Call us immediately if you think any of your Bank of Scotland Bank accounts have been:

  • Accessed by a third party or
  • Targeted for fraud.

Please get in touch even if you haven’t suffered any loss from the attempted fraud.

This page is for business customers

Find out how to report fraud if you’re a personal customer.

Report Fraud

By phone

Business Internet Banking

0800 056 3099


Commercial Banking Online

0800 169 1296

+44 1293 762 380 from abroad.

Lines are open 24 hours.

You’ll need to tell us the reason for your call so we can direct you to our fraud team.

Suspicious emails

  • Remember, we will never send you an email or a link to a website that asks you to enter your Internet Banking details. If you get anything like this, do not reply and forward it to our fraud team:
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