Helping you use your Commercial Card solutions
To help you get the most out of your Commercial Card services, we have produced a series of video guides which take you through the most frequently used features.
Simply click on the relevant link below to take you to the video guides we currently have available for each service.
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Commercial Cards Internet Servicing (CCIS)
Commercial Cards Internet Servicing (CCIS) - our 24 hour online account servicing system. Simply click on the link below to access the video guide you need.
Logging into CCIS for the first time
Viewing a card programme in CCIS and adding additional Corporate Card programmes
Viewing and printing Summary Statements
Onboarding new cardholders in CCIS and eliminating the need for paper form completion
Designing your own card in CCIS
Using CCIS to manage cardholder profiles through bespoke settings
Managing spend profiles using Merchant Category Groups in CCIS
View Audit History – access the last 20 events on CCIS
If you can’t find the information you are looking for in the video guides, User Guides are available within Commercial Cards Internet Servicing.
You can also contact our Customer Services team on 0345 030 6270 or + 44 1908 544 059 from abroad (8am to 8pm, Monday to Friday and 9am to 4.30pm Saturdays).
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ePay Virtual
Simply click on the link below to access the video guide you need.
Introduction to ePay Virtual
Creating and approving a Purchase Request
Setting up a supplier
Setting up Custom Data
Setting up Purchase Type
Setting up Purchase Templates
Setting up a user
Setting up Purchase Groups
Generating Reports
If you can’t find the information you are looking for in the video guides, please contact our Customer Services team on 0345 602 9535 or + 44 1908 049 026 from abroad (8am to 8pm, Monday to Friday and 9am to 4.30pm Saturdays).