The secure approach to Client Banking

i|SITE is an intelligent online banking service that hosts your client accounts in a dedicated, secure area of the Bank's mainframe computer.

Key Features

  • Real-time banking.
  • Easy access for authorised users.
  • Live data for up-to-the minute account analysis.
  • Enhanced interest earnings.
  • i|SITE is a chargeable service. Set up and monthly fees are dependent on individual banking requirements.

 For existing users to obtain support, please call 0808 202 1390.

  • i|SITE has been designed specifically for the needs of Client Banking customers. Helping you manage multiple client accounts, it offers real-time banking facilities that could deliver significant efficiencies to both your organisation and your clients.

    Real-time data for instant transactions

    With i|SITE, you can open your client accounts immediately, transfer funds quickly and monitor account transactions using live data. Not only does this allow you to offer a faster, more efficient funds management service to your clients, it enables you to manage your interest earnings more effectively.

    i|SITE is a secure environment for your client accounts. You are in full control of the system, choosing who can gain access to the account information you hold. Access can be gained by your authorised personnel from wherever they happen to be.

    Full, customisable reports

    A full suite of reports allows you to interrogate your accounts using live data. This is a huge advance over traditional reports which become outdated as soon as they are collated. Reports can be customised to suit your purpose and can be viewed, printed and exported to other documents. Full audit logs are available if required.

    Manage your interest payments

    Bank of Scotland pays interest on the total value of the accounts you hold, not on each individual account. This means you can earn extra income by paying a competitive rate on certain accounts or reward your best clients with a higher interest rate.

†Open from 7am to 10pm Monday to Friday and 8am to 6pm Saturday and Sunday. We are closed on Bank Holidays.

Useful Contact Numbers

Registering for Business Internet Banking?

Please call 0345 300 0268

If you’re outside the UK call  +44 (0)131 549 8724.

Lines are open Monday – Friday 7am – 8pm and Saturday, 9am – 2pm.  This is excluding bank holidays.

Internet Banking Helpdesk

0345 300 2924

If you’re outside the UK call  +44 (0)131 339 8620.

Lines are open Monday – Friday 7am – 8pm and Saturday, 9am – 2pm.  This is excluding bank holidays.

Commercial Banking Online Helpdesk

0808 202 1390

If you’re outside the UK call  +44 (0) 1264 839 415.

Lines are open Monday to Friday, 8:00am – 6:00pm. This is excluding bank holidays.
Please have your Telephony PIN ready so we can verify your identity.