Employee Training and Fraud

Staff training

If you have employees it’s important they know what to look out for so they can help protect your business from fraud. Here are a few things you should consider:

  • Make a training schedule - make a training schedule to teach your employees about fraud risks. Make sure they have read our suspicious calls and suspicious emails sections.
  • Create a fraud policy - Create a policy that makes it clear how your employees are allowed to use their work devices. Make sure they understand it and follow it carefully. It’s very important that your employees know not to download tools or programmes onto their work devices, or click on links in suspicious emails or messages.
  • Use anti-fraud software - Install web or email filtering, memory stick restrictions and/or alerts that warns you when there’s risky activity on one of your employee's devices.

Employee fraud

Sometimes it can be a person working in your business that commits fraud. Here are a few things you should consider to help protect your business from this:

  • Check your hiring process - Keep your hiring process up to date with proper checks for any new staff that join your business.
  • Check who can access what - Regularly check who has access to important or sensitive data and systems.
  • Enable ‘whistle blowing’ - ‘Whistleblowing’ means a member of staff can report any suspicious activity they see in the business they work for without anyone in the business knowing it was them. This means a staff member won’t be scared of losing their job. Make sure staff know they can do this.
  • Review your policies - Show ‘zero tolerance’ to fraud and make this clear to your staff.

Report it

You can send any suspicious e-mails to:

security@bankofscotland.co.uk