Make a payment
You can make payments in Business Internet Banking, the Business banking app and Commercial Banking Online.
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You'll find step-by-step help in the Help Centre. To get there, select the question mark at the top of any page in Commercial Banking Online.
Frequently asked questions
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Payment Limits
Transaction limit
Account daily limit
Internal funds transfer (same name account)
Transaction limit
£250,000
Account daily limit
No limit
Internal funds transfer (third party)
Transaction limit
£100,000
Account daily limit
These payments all share a daily limit of £250,000
Bill payments
Transaction limit
£99,000
Account daily limit
These payments all share a daily limit of £250,000
Faster payments
Transaction limit
£100,000
Account daily limit
These payments all share a daily limit of £250,000
Internal standing order
Transaction limit
£99,000
Account daily limit
These payments all share a daily limit of £250,000
External standing order
Transaction limit
£99,999
Account daily limit
These payments all share a daily limit of £250,000
International payment
Transaction limit
£250,000
Account daily limit
£250,000
Cheque Deposits
Transaction limit
£20,000
Account daily limit
£20,000
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If your payment has been referred, call in as advised on the screen. One of our advisers will take you through additional security in order to process the payment.
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You can stop a payment by cancelling it before it’s due.
If you see the new look, use these steps
1. Log in to Business Internet Banking.
2. Select ‘More' then ‘Manage future dated payments’. From here you can select the payment you want to stop.
If you don’t see the new look, use these steps
1. Log in to Business Internet Banking.
2. Select ‘More Actions’ then ‘Manage future dated payments’. From here you can select the payment you want to stop.
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Please call us on 0345 300 0268 to discuss.
An adviser will attempt to trace the funds and return them to you, but we can’t guarantee this.
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I've made a payment or a cash machine withdrawal and it's not showing in the app? expandable section
Transactions made on weekends that fall at the end of the month won't appear straightaway in the app. You'll see these transactions in the app on the first day of the next month.
If you need to see them before this, you can view them in Business Internet Banking.
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For more information on bulk payments visit our bulk payments page.
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For your security, you can only make one payment to a new recipient within 60 minutes of setting them up. This payment can’t be more than £5,000. After 60 minutes, you can pay them as normal.
