Commercial Card Resource Centre
Thank you for visiting our Resource Centre.
Here, you'll find the latest copies of our Programme Administrator Guides, Cardholder Guides, Terms and Conditions and the forms you'll need to manage your card programme.
As our forms, agreements, and guides do change, please save the page link as a favourite to allow you to access the most up-to-date versions each time you need them.
Simply click on the relevant product to access the resources you're looking for.
Bank of Scotland Corporate MultiPay
- Programme Administrators Guide (PDF, 188KB) – outlining your role and responsibilities.
- Business Terms and Conditions (PDF, 382KB) (Sterling, Euro and US Dollar Accounts)
- Cardholder Application Form (PDF, 42KB) (Sterling Account)
- Cardholder Application Form (PDF, 42KB) (Euro Account)
- Cardholder Application Form (PDF, 42KB) (US Dollar Account)
- Conditions of Use (PDF, 219KB) (Sterling Account)
- Conditions of Use (PDF, 219KB) (Euro Account)
- Conditions of Use (PDF, 219KB) (US Dollar Account)
- Embedded Payment Solution – Account Holder Application Form (PDF, 62KB) (Sterling Account)
- Embedded Payment Solution – Account Holder Application Form (PDF, 42KB) (Euro Account)
- Embedded Payment Solution – Account Holder Application Form (PDF, 42KB) (US Dollar Account)
- Cardholder Guide (PDF, 1.22MB) – useful information cardholders need to know about how their card works and how to use it.
- Embedded Payment Solution User Guide (PDF, 98KB)
Bank of Scotland Business Travel Solution
- Travel Administrator Procedures (PDF, 247KB) outlining your role and responsibilities
- Business Terms and Conditions (PDF, 378KB)(Sterling, Euro and US Dollar Accounts)
- Travel Administrator Application Form (PDF, 42KB) (Sterling Account) - when you want to add a new or additional Travel Administrator
- Travel Administrator Application Form (PDF, 42KB) (Euro Account) - when you want to add a new or additional Travel Administrator
- Travel Administrator Application Form (PDF, 42KB) (US Dollar Account) - when you want to add a new or additional Travel Administrator
- Travel Administrator Conditions of Use (PDF, 22KB)(Sterling, Euro and US Dollar Accounts)
Bank of Scotland ePay Virtual
- Business Terms and Conditions (PDF, 379KB);(Sterling, Euro and US Dollar Accounts)’.
- Real Card Number Application Form (PDF, 40KB);(Sterling Account) – when you want to set up a new Real Card Number
- Real Card Number Application Form (PDF, 40KB)(Euro Account) – when you want to set up a new Real Card Number
- Real Card Number Application Form (PDF, 40KB);(US Dollar Account) – when you want to set up a new Real Card Number
- Conditions of Use for Real Card Number (PDF, 22KB)(Sterling, Euro and US Dollar Accounts).
Amendment Forms
- Programme/Nominated Travel Administrator Form (PDF, 82KB) – when you want to add or remove an Administrator or change details of an existing Administrator.
- Cardholder Amendment Form (PDF, 129KB) – when you need to cancel cards or make changes to existing cardholder accounts e.g. cardholder name.
Commercial Cards Internet Servicing (CCIS)User Guide for Cardholders
Commercial Card Internet Servicing (CCIS)
As a Programme Administrator, you can manage your card account 24/7 365 days a year by using CCIS our card management service.
Use it to:
- register multiple card programmes under a single sign-on.
- board new cardholders online and amend monthly spending and cash limits
- view your card programme(s)/cardholders as well as cardholder contact details
- view and manage authorisation parameters and Merchant Category Code Groups (MCCGs)
- view and print last 12 statements
Easy to register if you haven't already signed-up - simply follow the steps here
You'll find the convenient way to make day-to-day changes to your card programme(s) and to have the information you need at your fingertips.
If you are interested in finding out how other Commercial Card solutions might help you manage your business payments and working capital more efficiently please contact your Relationship Manager or Commercial Cards Client Development Manager.